Order Confirmation: Once you place an order, you will receive an email confirmation. This email will include details of your order and an estimated delivery date.
Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods & Delivery Times
Standard Shipping: Typically takes 5-7 business days.
Expedited Shipping: Available for an additional fee and typically takes 2-3 business days.
Overnight Shipping: Available for an additional fee and ensures next business day delivery.
Shipping Charges
Standard Shipping: Free for orders above ₹500. For orders below ₹500, a flat rate of ₹50 is applied.
Expedited Shipping & Overnight Shipping: Charges are calculated based on the delivery location and the weight of the package. These charges will be displayed at checkout.
Delivery Areas
Domestic Delivery: We deliver across all major cities and towns in India.
International Delivery: Currently not available.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment on our website or the courier's website.
Delivery Issues
Delays: While we strive to meet our delivery estimates, unforeseen circumstances (e.g., weather, strikes) may cause delays. We will notify you of any delays.
Lost or Damaged Packages: If your package is lost or arrives damaged, please contact our customer service within 48 hours of the delivery date. We will work with the courier to resolve the issue and ensure you receive your order.
Returns & Exchanges
Please refer to our Return Policy for details on how to return or exchange an item.
Customer Support
For any questions or concerns regarding your order, please contact our customer service team at tcs.official04@gmail.com or call us at customer support 94275 90781.
